GENERAL

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• These terms apply to all visitors, users, and customers of ROCKTAIL.

• By placing an order on our website, you agree to these terms.

• We may update or change these terms from time to time and updates will be posted here.

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PRODUCTS & ORDERS

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• All products listed are subject to availability.

• The prices are displayed in INR and may change without prior notice.

• We reserve the right to cancel or refuse any order if we suspect fraudulent activity or incorrect pricing.

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PAYMENTS

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• We accept payments through secure third-party payment gateways.

• By providing payment information, you represent that you are authorized to use the chosen method.

• ROCKTAIL does not store your card details.

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SHIPPING & DELIVERY

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• Orders are processed within 2–3 business days and delivered within 5–7 business days.

• The delivery timelines may vary depending on courier availability and location.

• You may refer to our shipping policy for detailed information.

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EXCHANGES

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• We offer exchanges only, not refunds.

• Exchanges must be requested within 7 days of delivery and items must be unused, unwashed, and in original packaging.

• For complete details, please read our exchange policy.

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INTELLECTUAL PROPERTY

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• All content on this site, including text, images, logos, and designs, are the property of ROCKTAIL.

• You may not copy, reproduce, or use our content without written permission.

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LIMITATION OF LIABILITY

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• ROCKTAIL is not responsible for any indirect, incidental, or consequential damages arising from the use of our website or products.

• Our liability is limited to the value of the product purchased.

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USER CONDUCT

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You agree not to:

• misuse the website for fraudulent or unlawful purposes.

• interfere with the website’s security or functionality.

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GOVERNING LAW

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• These terms are governed by and construed in accordance with the laws.

• Any disputes shall be subject to the jurisdiction of courts.

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CONTACT US

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For questions regarding these terms, please contact us at:

• woof@rocktail.in